24x7 IT Support
Fast help, real engineers, no hassle. We handle day-to-day tech issues, onboarding/offboarding, Microsoft 365, and app support so your team stays productive.
Your Next Managed IT Partner
Generation IX delivers fast, reliable IT support with built-in cybersecurity so your team stays protected.
- Resolves IT issues fast, with real engineers
- Secures your business 24x7 with threat monitoring and endpoint protection
- Supports your team with compliance and IT strategy
Join hundreds of businesses that trust Generation IX to run their IT. Get a free consultation today.
Our Offerings
IT Strategy & Planning
Your tech, aligned with your growth. We provide ongoing guidance, vendor support, and planning to help you scale smarter, not just react to problems.
Right Sized Cybersecurity
Always-on protection, included. Get 24/7 threat monitoring, phishing defense, and endpoint protection—without adding more tools or vendors to manage.
The numbers speak for themselves
<5 mins
Average Response Time
8,000+
Endpoints under management
100%
Customer Satisfaction last 90 days
Transparent Pricing
Core
For teams that need responsive, reliable support during business hours.
$50/month
Core plan includes
- Support Hours 7AM-7PM
- Phone and Email
- 4 Hour SLA
- Onboarding/Offboarding Users
- Procurement
- Basic Reporting
Premium
For growing teams that want faster response times and strategic IT support.
$85/month
Premium plan includes
- Everything in Core plan
- 24x7x365 Support
- Real time support via Slack and Teams
- 1 hour priority SLA
- Quarterly IT Strategy
- Dedicated Client Success Manager
- Proactive recommendations
Enterprise
For larger and more complex environments with advanced support expectations.
Custom Pricing/month
Enterprise plan includes
- Everything in Premium plan
- Monthly IT Strategy and Planning
- Onsite Support
- Custom ticket integrations
- Executive Dashboards
- Complex Projects and Tech Rollouts
